Amazon voted number one for customer service
Amazon has been named the leading provider of customer service as part of a recent survey.
Researchers from Nunwood revealed that the online retailer came out on top in terms of the guidance and assistance offered to users, Warc reports.
As part of the study, the company asked 7,300 adults to rate organisations they had done business with in the past six months, covering areas such as meeting their expectations and the simplicity of the purchasing process.
Amazon, which took the top spot for the second consecutive year, saw off competition from John Lewis, Virgin Atlantic and Millie's Cookies.
Justine Noades, marketing director of Millie's Cookies, said: "We are looking to innovate in the next six months and also want to up our digital and social media presence, developing our website further."
Tagged as: amazon |
Blog7 Deadly Posting Sins On LinkedIn
Bubble Wrap Up: Top 5 Developer Jobs - March 2016
10 Lessons We Can Learn From Real Cover Letters
Bubble Wrap Up: Top 5 Web Content Jobs - March 2016
5 Things You Should/Shouldnât Include On Your CV
Bubble Wrap Up: Top 5 Jobs - March 2016
Should Digital Employees Stay In The UK or Move Abroad?
Bubble Wrap-Up: Top 5 Digital Marketing Jobs - March 2016
10 Digital Jobs That Didnât Exist 10 Years Ago
Bubble Wrap-Up: Top 5 SEO and Search Marketing Jobs - February 2016