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Loyalty card usage falls as shoppers question value.

Loyalty card usage falls as shoppers question value.

Monday September 2 2013

Loyalty cards and till receipts as we know them may soon be a thing of the past as millions of UK consumers demand smoother, better integrated shopping experiences, according to new research from global payments provider WorldPay.


Infographic: Top 20 mobile shopping cities in the UK

Infographic: Top 20 mobile shopping cities in the UK

Monday September 2 2013

eBay has plotted the top twenty locations where Brits are shopping with their mobile and has revealed Birmingham as the UK’s number one destination. Following Birmingham in pole position, the remaining top five locations are South London, Sheffield, Nottingham and Belfast.


Comment: Can your multichannel retail strategy support the summer sales season?

Comment: Can your multichannel retail strategy support the summer sales season?

Friday August 9 2013

The summer sales season is upon us and according to research just out from IMRG, UK e-commerce sales increased 20% in June, compared to a year ago, which is believed to have been prompted by the warm weather. By Alex Keith, UK eCommerce Sector Manager at Akamai Technologies


Consumer voice dissatisfaction over retail packaging

Consumer voice dissatisfaction over retail packaging

Tuesday July 23 2013

Smart packaging is set to become the next hot topic of debate within the home delivery supply chain as consumers are increasingly starting to question the environmental impact of excessive packaging on the parcels they receive, according to Gary Winter, Sales Director Hermes UK.


Biometric payment methods favourite among security-conscious shoppers

Tuesday July 23 2013

Paying for goods and services through fingerprint, palm and iris scanners is the most popular future technology choice for security-conscious shoppers, according to new research from WorldPay.


A fifth of eTailers fail to engage mobile customers

Wednesday June 26 2013

Mastek research reveals top online retailers fall short on mobile services.


UK leads the way in European online evolution

Tuesday May 7 2013

81% of UK adults are now online compared to a European average of 65% according to IAB Europe's Mediascope Europe report. UK internet users spending on average 16.8 hours per week online compared to European average of 14.8 hours.


Four in ten mobile searches lead to a purchase in-store

Tuesday May 7 2013

With the high street as we know it under threat of extinction, according to some forecasters, retailers need to fight back by incorporating mobile into the heart of their marketing strategies, says a new report by Tradedoubler.


Expanding internationally: five strategies to help combat online fraud

Tuesday May 7 2013

The adage that crime doesn’t pay isn’t just for criminals. It is applicable to law-abiding merchants too who have to deal with the costs and issues of fraud when expanding internationally. By Shane Fitzpatrick, president and managing partner of Chase Paymentech, Europe


Retailers missing out on potential £9bn additional revenue online

Friday March 8 2013

Research whitepaper reveals that UK retailers are still failing to take full advantage of the opportunity that social commerce offers for growth


US: NFC retail payments will exceed $180 billion by 2017

Friday March 8 2013

Research from Juniper Research reveals that the global NFC retail payments market will exceed $180 billion by 2017, more than a seven-fold increase over this year.


Contactless payment methods need to improve the customer experience

Friday March 8 2013

Retailers believe high street has to enhance its combined on-line and off-line offer


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