UK retail sales values were down 3.3% on a like-for-like basis from April 2011, when they were up 5.2% on a year ago.
A survey by MasterCard in the US found that entering payment, billing and shipping information is one of the most common sources of frustration for online shoppers.
Grocer to take advantage of the growth in channel integration.
HMVs efforts to boost its multichannel business are paying off as the entertainment retailer has gains market share in the first three months of the year, according to the latest Kantar Worldpanel data.
The eighth annual UK Online Fraud Report by CyberSource is out now.
Marketers spend an average of an hour a day managing social media, with only 6% managing multiple channels centrally
Google is tackling the growing problem of fake reviews, researching new spam detection software to prevent people gaming the system with bogus ratings to drive traffic and sales online.
Brands are investing heavily in selling direct to their customers and adopting a wait and see attitude to potential pitfalls such as the risk of cannibalising their existing channels, according to recent research by eCommera.
E-Commerce platform shortlisted in BT Retail Week Technology Awards 2012
Asos has reported that sales during the fourth quarter rose 34%, with international sales accounting for the majority of growth.
Greater accessibility and technology creating a new type of global online shopper
E-commerce company Interactive Media in Retail Group (IMRG) and accreditation firm Trusted Shops are collaborating to create a Standard European 'trust mark' to make online shopping more secure.