Slow online and app customer experience affects customer purchase decisions
The research by Micros shows that UK retailers are offering more delivery options to overseas shoppers. Of the retailers tested in this years research, 31% had a standard and an express delivery service for international customers, up from 18% in 2012.
Price comparison websites are squeezing out traditional financial brands online, taking more than 60% of all online traffic in the sector, according to the latest Stickyeyes Intelligence Report.
The device youre using can tell us a lot about your eating habits
Britons are still shopping on the high street and could be encouraged to do so by online browsing, according to a recent survey.
As consumers continue to bargain hunt in digital channels, consumers appear to be less likely to stumble upon a rogue site but are likely to be duped by the perceived quality of rogue sites if they encounter them, with one in six bargain hunters displaying an intent to purchase in that scenario.
The number of houses in Britain with a television set has fallen for the first time since the 1950s as viewers switch to tablets, PCs and other devices to watch video, according to new research.
In the next few years, Generation Z those born around the year 2000 will be hitting their upper teens, entering their 20s and then embarking upon their careers. The challenge for businesses is finding a way to market to this new generation a generation which interacts with society very differently to its predecessors.
Britons are ditching 'traditional' social networks such as Facebook and Twitter in their millions, whilst Whatsapp and Snapchat rise according to Ofcom data.
Given the sheer number of ecommerce stores available in the UK, gaining visibility and expanding online presence through external channels, such as Google Shopping, has become one of the main daily challenges for online retailers.
Over half of shoppers have taken part in a cash back or trade-in sales promotion
International POS printer manufacturer Star Micronics has launched a new free of charge digital receipting service, offering the retailer a low cost and fast route to providing the customer with a digital copy of the printed receipt as well as access to analytics, an in-store customer survey and device management tools.