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UK retailers are ignoring shoppers online, or spamming them with irrelevant offers, finds KPMG study

UK retailers are ignoring shoppers online, or spamming them with irrelevant offers, finds KPMG study

Tuesday February 11 2014

UK retailers are failing to provide personalised offers to customers online and are ignoring their own data and insights into shopper demographics and behaviour.


Retailers should prepare for last minute Valentine’s Day purchases

Tuesday February 11 2014

Almost half of Brits are buying Valentine’s gifts the day before or on the day, reveals Give as you Live


Accelerating UK growth brings sales skills sharply into focus

Accelerating UK growth brings sales skills sharply into focus

Tuesday February 11 2014

UK business is enjoying a positive start to 2014; a highly anticipated renaissance with economic growth forecasts at last sharing a common, positive thread.


Independent discount retailers booming.

Independent discount retailers booming.

Tuesday February 11 2014

The threat to supermarkets from local independent discount stores could be as great as the threat from Aldi and Lidl


Display ad clickers are not your customers

Monday February 3 2014

We're all familiar with the usefulness of search engines to answer a specific or immediate need for information online.


Online retail customer service needs to improve as one in three consumers have made purchases elsewhere after receiving bad service

Thursday January 30 2014

New survey highlights need for better use of customer data, as 40 per cent get frustrated when retailers do not know who they are despite previous contact in another channel


Comment: What will drive retail technology in 2014?

Wednesday January 29 2014

Whilst many retailers in the UK have had a tough run in 2013, there have been some great success stories where retailers have improved their multichannel customer interactions. By Ben Gale, Vice President Sales, The Logic Group


Majestic Wine selects e-commerce hosting

Wednesday January 29 2014

Specialist retailer looks to cloud infrastructure provider to boost functionality and scalability of a new e-commerce platform designed to boost its online presence


Infographic: Facebook advertisers increased revenue 60% over Christmas

Wednesday January 29 2014

Facebook advertising demonstrated performance improvements in the last quarter of 2013 due to greater consumer interest during the holiday shopping season.


Comment: E-commerce companies need to be doing more than simply paying lip-service to data quality

Wednesday January 29 2014

Too many businesses are viewing 'Big Data' as merely a trend and are not extracting long-term value from it. By Wolfram Bosman, Omikron Data Quality GmbH


Ecommerce platform brings PayPal website payments pro to 10,000+ new online shops

Wednesday January 29 2014

Users of ecommerce platform Create.net can now offer their customers the chance to pay for products and services using the PayPal Website Payments Pro payment gateway, meaning that an additional 10,000+ websites could be selling online using this trusted and widely-recognised payments service.


60% of Brits are shopping more ‘thanks to tablets’

Thursday January 9 2014

‘Cyber Monday’ was widely hailed as the busiest online shopping day, and last weekend saw the second ‘double bubble’ of Christmas shopping surges on eBay with the busiest weekend yet.


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