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Consumer confidence rose in December

Date: 01.02.15 | Section: News
Consumer confidence has rebounded in January after slipping in December according to figures released by GfK in its latest Consumer Confidence Barometer.

Consumer privacy transparency and security still key barrier to mobile shopping.

Date: 27.04.14 | Section: ecommerce
Nearly two-thirds (30%) of consumers worldwide consider ‘trust’ the single largest obstacle to using mobile to purchase goods and services, according to new research.

Consumers driving new ‘twilight shopping’ trend as 51 per cent of tablet owners shop between 5pm and midnight

Date: 04.04.14 | Section: News
Tradedoubler research reveals an extension to traditional shopping hours with 10 per cent buying via their mobile between 6 and 9am and 40 per cent of big spenders using their tablet to buy after 9pm

Growing consumer confidence results in promising start to 2014

Date: 04.04.14 | Section: News
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed a better than expected performance for online retail in January. Whilst online sales took a 26% drop on December, a natural post Christmas dip, sales were up an impressive 18% on the same time last year, equating to an estimated £8.1 billion spent online.

Consumers back omni-channel as the future of retail

Date: 20.11.13 | Section: News
Almost half of consumers online want retailers to deliver genuine omni-channel retail experiences over the next five years, a study commissioned by personalisation provider Peerius, has found.

Consumer voice dissatisfaction over retail packaging

Date: 23.07.13 | Section: News
Smart packaging is set to become the next hot topic of debate within the home delivery supply chain as consumers are increasingly starting to question the environmental impact of excessive packaging on the parcels they receive, according to Gary Winter, Sales Director Hermes UK.

Just 13 per cent of people will shop solely offline, survey reveals.

Date: 30.12.11 | Section: News
A survey from banking group HSBC has found that 87 per cent of people will do some of their Christmas shopping online.

Consumers see contactless as a stepping stone to mobile payments

Date: 30.12.11 | Section: Payment & Security
2012 set to be the tipping point for mainstream contactless adoption

Retailers still failing to match consumer appetite for mobile

Date: 30.11.11 | Section: ecommerce
Less than a quarter of retailers are harnessing the power of m-Sites, despite consumers becoming increasingly comfortable with the concept of purchasing via their mobile phone.

National consumer survey examines GB loyalty schemes

Date: 23.11.11 | Section: News
According to the results of new research, banks/building societies continue to lead the way when it comes to feelings of customer loyalty.