Date: 09.02.16 | Section: NewsSlow online and app customer experience affects customer purchase decisions
Consumers driving new twilight shopping trend as 51 per cent of tablet owners shop between 5pm and midnight
Date: 04.04.14 | Section: NewsTradedoubler research reveals an extension to traditional shopping hours with 10 per cent buying via their mobile between 6 and 9am and 40 per cent of big spenders using their tablet to buy after 9pm
Online retail customer service needs to improve as one in three consumers have made purchases elsewhere after receiving bad service
Date: 30.01.14 | Section: NewsNew survey highlights need for better use of customer data, as 40 per cent get frustrated when retailers do not know who they are despite previous contact in another channel
Date: 20.11.13 | Section: NewsAlmost half of consumers online want retailers to deliver genuine omni-channel retail experiences over the next five years, a study commissioned by personalisation provider Peerius, has found.
Date: 23.07.13 | Section: mcommerceOne in three (33%) UK consumers ‘can’t see the point’ of 4G as they believe 3G is good enough for their needs, according to new research.
Date: 13.07.12 | Section: Newssofortbanking, a direct payment method from Payment Network AG in Germany, has selected SecureTrading as a partner to enable merchants to offer their customers bank-to-bank transfers online, allowing secure payments without the customer’s registering or using a card.
Date: 29.05.12 | Section: ecommerceS-commerce sales to more than double to £3.3 billion within the next 5 years
Date: 15.05.12 | Section: News9 out of 10 people feel that the new EU cookie directive is a positive step for consumers, according to the latest eCustomerServiceIndex (eCSI) results from eDigitalResearch and IMRG.
Date: 27.02.12 | Section: NewsThe latest poll results from consumer website Broadband Genie have revealed that just eight per cent of respondents intend to ‘definitely’ buy a budget tablet PC in 2012
Date: 24.02.12 | Section: NewsLatest Research on Behalf of Stibo Systems Found that UK Retailers Recognise the Importance of a Unified Cross-Channel Strategy and Also the Continuing Need for M-commerce Improvements