Date: 09.02.16 | Section: NewsMobile accounted for 48,000,000 users in Italy during the three-month average ending November 2013, according to new research.
Date: 09.02.16 | Section: NewsA third of Brits would abandon a retailer’s mobile website or app if it didn’t load within just three seconds, and look to shop elsewhere, according to new research.
Date: 09.02.16 | Section: NewsMore than half of retailers plan to spend more on technology in 2015 than last year, according to survey
Date: 04.01.15 | Section: NewsRetailers use recently launched proximity marketing platform to enhance localised consumer communications
Date: 02.07.14 | Section: NewsNew research finds bigger is not always better when it comes to e-commerce website communications infrastructures and the response times they offer customers
Date: 27.04.14 | Section: NewsHigh street stores are predicted to drive 89% of all retail sales, whether online or offline, by 2020 according to research released O2.
Date: 06.03.14 | Section: NewsThe global airport retail market is set to reach $59.2bn in 2019 – a rise of 72.9% on 2013. This will be driven by stronger passenger growth (27.4% rise in the period) as well as growing affluence in emerging markets which will boost spend.
Date: 11.02.14 | Section: NewsAlmost half of Brits are buying Valentine’s gifts the day before or on the day, reveals Give as you Live
Online retail customer service needs to improve as one in three consumers have made purchases elsewhere after receiving bad service
Date: 30.01.14 | Section: NewsNew survey highlights need for better use of customer data, as 40 per cent get frustrated when retailers do not know who they are despite previous contact in another channel
Date: 29.01.14 | Section: NewsWhilst many retailers in the UK have had a tough run in 2013, there have been some great success stories where retailers have improved their multichannel customer interactions.
By Ben Gale, Vice President Sales, The Logic Group