Date: 04.04.14 | Section: NewsEptica research of top 100 companies finds customer experience ‘average’ across web, email and Twitter
Date: 19.06.12 | Section: NewsThe number of Facebook and Twitter shares a website accumulates is playing an increasingly crucial role in determining their Google search ranking, according to new research.
Date: 12.03.12 | Section: NewsThe display of a social media icon such as a Facebook “Like” button or a Twitter symbol on a shopping website increases the likelihood that consumers will buy some products, and reduces the likelihood that they will buy others.
Date: 07.03.12 | Section: mcommerceTwitter is expanding its ad program to iPhone and Android handsets, as the company gets more aggressive about ramping up revenue.
Date: 07.02.12 | Section: NewsPositive tweets and customer interaction highlights importance of the channel to e-tailers
Date: 04.11.11 | Section: NewsWith the advent of social networks, the online world has become a virtual society.
By Aditya K Sood and Richard J Enbody
Date: 04.11.11 | Section: Product FocusBusinesses selling goods for parcel delivery online should use social media to find out what is going on in the market rather than trying to gain new customers.
ecommerce expo 2011 - Twitter communications between PRs and journalists more focused using Hacktweets
Date: 11.10.11 | Section: eCommerce Expo 2011Journalists and PRs can now communicate more effectively via Twitter using Hacktweets, a new free beta service from Parker, Wayne & Kent.
Date: 05.10.11 | Section: NewsTwitter will earn $139.5 million in global ad revenues this year, up 210% from $45 million in 2010, according to a new forecast from eMarketer.
Date: 26.09.11 | Section: NewsAs spammers take advantage of the first UK brand-promoted tweets and trends, IT security firm Sophos is advising Twitter that it\'s time to step up the fight against malware and spam to protect both their users and their paying corporate customers